EXCELLENT  
  
 Based on 252 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sarah Wright 
 
 
 
  
From point of enquiry CVS have been great. Excellent fitting by Martin. Very happy with the flooring.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 emma C 
 
 
 
  
I have wanted new flooring for such a long time so I decided to visit CVS and they were brilliant in recommending me the right type of flooring for my house and family. I Can’t recommend them enough, such a quick service from start to finish and exactly what I wanted and more. The fitters were also brilliant they came in got the job done and left no mess at all. Thank you so much I love my new flooring!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Laura Fay 
 
 
 
  
Fantastic service at The Carpet and Vinyl Showroom from start to finish, Rachel & Edwin were really helpful when we were picking our options, Darren & Ryan gave us loads of info and talked us through everything when they measured up. Dan & Alex did an amazing job with the fitting too, friendly and professional throughout, nothing too much trouble and we are delighted with the end result. Will definitely use CVS again and would highly recommend them if you’re looking to install Amtico.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Bethany Brooksbank 
 
 
 
  
Excellent service from entering the shop to having the carpets fitted. We are really happy with our carpets, excellent quality at a good price. Would recommend 👌
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 KC 
 
 
 
  
I've just had all my Amtico flooring stripped and resealed by CVS and wow, what a difference, the floor is like new! Super friendly team, very professional and I would recommend this service to anyone with an Amtico floor. It is a must!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Julie Pink 
 
 
 
  
I’m really happy with my floor and the service provided. The communications have been excellent and clear from start to finish. Joe Smith, the fitter, was excellent, very respectful, polite and with great attention detail. I’m really happy with my kitchen glow up, thanks to all concerned. I would highly recommend this company.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Phil Ashton 
 
 
 
  
Very efficient. Top quality carpet. Fitters (Lee & Paul) were so professional - took all rubbish away and even vacced up!! 3rd time we have used this company - would highly recommend
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Darren 
 
 
 
  
We wanted to get herringbone wood or LVT for the entire ground floor in our new build home last year. We had received quotes from a couple of companies, one CVS, the other a person we had used before in our previous house. The second quote was considerably cheaper and, given the need to keep costs down where possible, we chose the cheaper quote and went with the guy we used before.

I’m sure you’ve heard the cliché, “You get what you pay for,” so you likely won’t be surprised when I tell you that it didn’t go well. I don’t want to turn this into a review of the guy we used so I will just say that our finished floor had bumps, humps, dips, valleys, tiles lifting up everywhere, mastic hanging in tatters along the skirting boards, and primer splattered all over the paintwork. It looked ok when it was completed, but week by week it all started to come up and looked awful. A huge waste of money, time, and stress. The guy, of course, went AWOL

Reluctantly given what we had already paid, we called CVS and asked them if they could possibly fix the issues. They took a look and said it wouldn’t be possible to patch up the faults  and that it would need to be completely redone from scratch, ground down to a flat, uniform surface, re-screed, new floor laid down. They were very understanding and gave us an excellent price for the whole job, so we went for it.

Sometimes, in my quiet moments, I dream of a world where life is simpler and people are happier. A world where politicians don’t lie, kids play quietly together without bedlam, and businesses you hire do what they say they will do without fuss or compromise. In that world, CVS sits upon a hill, lit up by a golden sun, a shining beacon of what every service business should be. And all around it, happy customers dance and sing about the amazing floors they have in their homes and the legendary service they received from these floor-laying geniuses.

A skip arrived before the work started. We didn’t call for one, CVS did.. On the day work was to commence, three guys turned up at 8.15 am, and got started. A few minutes later, a plumber arrived to remove the toilet. We didn’t call him, CVS did. Then a team of appliance removal guys arrived to remove the kitchen appliances. We didn’t call them; CVS did. Then more people turned up with a bunch of tools and doodads. And the tools they brought with them were the tools they needed to do the job! They hadn’t forgotten their tools, or left their tools with their mate, or brought the wrong tools for the job. Within a couple of hours, most of the old floor was up and out. It was an incredible sight to witness.

We went to the coast for a couple of days while they did the work and when we returned two days later - WOW! Blown away. The floor was stunning. No bumps or lumps. No messy mastic. No ill-fitting tiles. Everything looked beautiful. The appliance guys were there putting everything back in place, exactly as they found it. The plumbers were there putting the toilet back. And the floor layer was waiting until everything was done so he could swap out any tiles that may have got scratched when the appliances were put back. Not so much as a speck of dust left in sight.

To say CVS delivered what they promised would be an understatement. I’ve never experienced a service of such exceptional quality and professionalism. If every business conducted itself in the way CVS has, life would be considerably better, and I mean that sincerely. If you have ever hired people to do work in your house, paid a business your hard-earned money and trusted them to deliver on their promises, you will understand the level of stress and anguish it can cause when it turns out to be a disaster. For many of us, it has gotten to the stage where this is the default expectation and experience. So when a company like CVS comes along, a small, family-run business, that takes such pride and goes to such lengths to ensure nothing but absolute perfection, it honestly makes you want to weep with joy and restores your faith in life, love, and the service industry.